TECHNICAL KNOWLEDGE BASE
AiphoneCloud
AiphoneCloud

AC Nio Cloud
AC Nio Licensing Options
Licenses for the AC Nio™ software can be purchased at https://aiphone.cloud in the section for AC Nio Licensing. There are multiple options depending on the size of the deployment, the terms of the license, and whether AC Nio will be hosted on a local PC or AiphoneCloud. For local… Read More
Remote Management
IX | IXG Series Hardware Compatible with Remote Management
Remote Management is a feature available through AiphoneCloud. To use Remote Management, 1 IXGW-(T)GW is required. Sites using Remote Management support a single IXGW-(T)GW, while sites using IXG Support Tool can use up to 99. This chart shows which stations can be programmed with AiphoneCloud, and which ones requires IX… Read More
Features Supported by Remote Management
Remote Management is a feature available through AiphoneCloud. To use Remote Management, 1 IXGW-(T)GW is required. Sites using Remote Management support a single IXGW-(T)GW, while sites using IXG Support Tool can use up to 99. This chart shows which stations can be programmed with AiphoneCloud, and which ones requires IX… Read More
Configuring an IXGW-TGW for Remote Management on a Network without DHCP
This app note covers situations where a local DHCP server is not available during initial setup, which can prevent the IXGW-TGW from connecting to AiphoneCloud. IXG Series – IXGW-TGW and Remote Management without DHCPDownload… Read More
Getting Started with Remote Management
Remote Management is a service provided by AiphoneCloud. It allows users to program and manage an IX | IXG Series system from anywhere with an internet connection. Before getting started, a few things need to be taken care of. Once the preliminary work is done, navigate to https://aiphone.cloud. Log… Read More
SIM Management
Recommended IXGW-TGW 4G LTE Data Plans
IXGW-TGW stations offer a data plan that can either be used as the primary network connection to AiphoneCloud, or as… Read More
User Management
Branch Permissions in AiphoneCloud
This chart shows what each role in a branch has permissions to do in AiphoneCloud and Remote Management. Read More