TECHNICAL KNOWLEDGE BASE
AiphoneCloud
AiphoneCloud

Remote Management
IX | IXG Series Hardware Compatible with Remote Management
Remote Management is a feature available through AiphoneCloud. To use Remote Management, 1 IXGW-(T)GW is required. Sites using Remote Management support a single IXGW-(T)GW, while sites using IXG Support Tool can use up to 99. This chart shows which stations can be programmed with AiphoneCloud, and which ones requires IX… Read More
Features Supported by Remote Management
Remote Management is a feature available through AiphoneCloud. To use Remote Management, 1 IXGW-(T)GW is required. Sites using Remote Management support a single IXGW-(T)GW, while sites using IXG Support Tool can use up to 99. This chart shows which stations can be programmed with AiphoneCloud, and which ones requires IX… Read More
Configuring an IXGW-TGW for Remote Management on a Network without DHCP
This app note covers situations where a local DHCP server is not available during initial setup, which can prevent the IXGW-TGW from connecting to AiphoneCloud. IXG Series – IXGW-TGW and Remote Management without DHCPDownload… Read More
SIM Billing
Recommended IXGW-TGW 4G LTE Data Plans
IXGW-TGW stations offer a data plan that can either be used as the primary network connection to AiphoneCloud, or as a backup connection in the event that the local network goes down. There are three different data plans available, either 1, 2, and 5 GB. This chart shows which size… Read More
User Management
Branch Permissions in AiphoneCloud
This chart shows what each role in a branch has permissions to do in AiphoneCloud and Remote Management. Read More