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Centralized Intercom Monitoring, Communication, and Door Release

Unify communication and access control with a powerful integration between Aiphone IX | IXG Series and Inner Range’s Intelligent Management Software (IMS)

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Key Features

Event Driven Automation

Log intercom events and automate actions and alerts.

Status Monitoring & Device Mapping

Map and view intercom connection and call state.

Monitor & Control

View live intercom video and release doors.

Unify communication and access control with Aiphone and Inner Range

Aiphone IX | IXG Series intercoms integrate with Inner Range’s Intelligent Management Software (IMS) to deliver centralized monitoring and control from a single platform. Intercom activity feeds directly into the operator’s existing security workflow in real time. Events can automatically trigger actions, activate inputs, control entities and generate alerts within the IMS software. Every intercom call is logged to maintain a complete record of activity.

When an event occurs, associated camera footage displays instantly to give operators immediate visual context. Doors can be unlocked in response to intercom activity for fast and confident access decisions. The status of each intercom (online, offline, alarm or call) is always visible to the operator.

Intercoms can also be associated with IMS entities and viewed or controlled through interactive maps. This provides a complete, real-time picture of intercom activity alongside the rest of the security system through a unified single pane of glass.

Requirements

Configuration of the IXGW-TGW for Integriti is only supported in Aiphone IXG Support Tool version 11.0.2.0. (See Quick Link)

Aiphone IXG-2C7 and the IXGW-TGW requires custom firmware versions. (See Quick Link)

Inner Range Licensing and Requirements – Integriti Pro or Infiniti v20.0 or higher with product key licensed at v21 or newer. Additional Inner Range intercom license required for each intercom. 

Trusted Technology Partners

Aiphone and Inner Range share a commitment to building open, reliable, and future-ready security solutions. As trusted technology partners, we work closely together to develop and validate our integration, ensuring it meets the highest standards for performance and reliability. When you choose this joint solution you’re backed by both teams so you can deploy with confidence, knowing ongoing support and collaboration are built in.

Inner Range Integration Guide and Resources

Resources
Aiphone & Inner Range Integration Overview
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Tested Stations: IX-DV, IX-DA, IX-SS-2G, IX-MV7, IXG-DM7, IXG-2C7, IXG Mobile
Available Features: Relay Control, Event Logging, Access Alerts, Device Status, Control and Mapping
Requirements:
-Integration between Aiphone IXG-2C7 and the IXGW-TGW with Inner Range's IMS requires custom firmware versions.
-IMS Configuration requires custom Support Tool version. Set up not applicable in AiphoneCloud or standard Support tool versions.
-Follow “Inner Range Integration Guide and Resources” under Quick Links for resources.
Resources
Aiphone & Inner Range Integration Overview