QuikChat is currently unavailable.

Our instant messaging tool allowing you to chat live with one of our Customer Service or Technical Support Representatives. QuikChat is available during regular department hours:


Technical Services: 6:00 AM ~ 4:30 PM Pacific Time
Customer Services: 6:00 AM ~ 4:30 PM Pacific Time


Please visit us again during normal business hours.


If you receive this notification during normal business hours, our QuikChat service is unavailable. We hope to have the service restored soon.


Other options for assistance during nonbusiness hours:

1. Email
Our tech support and customer service reps respond to all emails within four hours of the department reopening. Please give us as much information as possible about your inquiry so we can provide the most detailed response.


2. QuikSpec Plus
Use Aiphone’s 
QuikSpec Plus program to specify a system online. It’s free and easy to use!


3. How-To Videos
Visit our video library for complimentary access to nearly 100 how-to videos.


4. Customer Portal
Our customer portal can provide pricing, stock level updates, and order status.


5. Local Aiphone Experts
Aiphone has a network of local sales managers and manufacturer’s representatives. They are knowledgeable in our product offering and can specify most systems. Please visit our interactive map to determine the name of your “Aiphone Expert”. They will be available at times when our main office is closed.