Update 25.11.1: Minor UI Updates & Bug Fixes

  • UI Updates
    • Re-Transfer destinations can now be configured for Absent and Delay Transfer
    • Updated ONVIF/RTSP credentials for IX/IXG station cameras using bulk options; enable/disable streams independently for VMS integration
    • New Branch Information page for Dealers and Property Admins/Managers allows viewing details and managing users, including linking an IXG Portal account
  • Resolved issues
    • Corrected an issue where Aiphone users could not create Property Management companies and branches
    • The Station List will now correctly display out of date firmware and prompt for an update
    • Corrected an issue where the Gateway would display as Offline even though it was connected to AWS Remote Management. This fix is included as part of “Check Availability”. This issue was previously resolved by restarting the Gateway.
    • Corrected issues related to Dealers and Property Managers editing Site-level permissions for other user types
    • Deleting a Unit will now correctly delete that Unit’s Mobile Apps from device call destinations and address books

Update 25.10.1: Remote Management Commercial Features Update

  • Redesigned Pages
    • Call Destinations
    • Address Book
    • Absent and Delay Transfer Settings
    • Input and Output Settings
    • Station ONVIF Settings for VMS Integration
  • New Features in AiphoneCloud (previously only available in Support Tool) 
    • Speed Dial
    • SIP Integration
    • IP Camera Integration

Units Page Redesign

  • Simplified tenant management 
  • Improved generation of QR codes for app enrollment and dealer testing  
  • Improved options for configuring how tenants are displayed in the directory

Update 25.7.1: Property Management Update

  • Dealers:
    • Remote System Configuration & Maintenance: Configure, monitor, and update IX | IXG series intercom remotely. 
    • User & Access Management: Invite PMs (e.g., PM Basic, PM Advanced) to manage tenant information and enroll mobile app users or to have full control over their intercom system. 
  • Property Managers/End-Users: 
    • Advanced Site Management (with Advanced Privileges): Program intercoms and add devices for specific sites.
    • Tenant & Mobile App Management: Easily add/edit tenants and register/manage their mobile apps for intercom management. 
    • Move-In/Move-Out: Streamline tenant transitions within the intercom system. 

Update 25.7.1: AC Nio Add-Ons

  • Dealer Branch Member role can now create AC Nio licensing deployments
  • Host up to 12,000 users for AC Nio cloud deployments* (previous limit: 2000)
  • Action Plans in AC Nio cloud deployments

All AC Nio add-ons purchased through AiphoneCloud

Update 25.7.1: SIM Billing

  • Refreshed SIM Billing UI
    • All pages have been refreshed to better suit users’ needs
  • AiphoneCloud users can search for SIM Billing sites
    • View sites where you have access to SIM Billing with an IXG Portal Account
    • Search by Site ID, Site Name, or Cloud Gateway MAC address
  • Data Plan Information
    • View site data plan information and upgrade or downgrade plans on the “Explore Data Plans” page
    • Explore pricing options without setting up a site