THE SCENARIO:
As a popular attraction, this national historic site always had tourists visiting throughout the day. Currently preserved and managed by the National Park Service, the historical site includes a 999‑acre campground, 11,000+ feet of saltwater shoreline, and over six miles of scenic hiking trails.
While the campground and shoreline were visible from the site’s information center, tourists were inadvertently getting lost within the outlying hiking trails. With the majority of the trails being in a dense forest, cell service was unavailable to call for help if someone needed assistance.
The National Park Service wanted to provide safer hiking adventures for all their outdoorsy tourists by providing help calling points with strobe lights installed at trail intersections.
THE SOLUTION
By choosing an IP video intercom with emergency calling, tourists who visited this national historic site had the exact communication features the Regional Directors desired.
Installed along the hiking trails were discernible towers with dual‑call stations, which were easily seen and covered long distances using fiber optic converters. If help was needed, tourists could call staff without worrying about spotty cell service.
Standard buttons called the front desk, and the emergency buttons would reach the security office. This button differentiation allowed staff to quickly distinguish common calls from urgent situations. If the emergency button was pushed, the tower strobe would be activated too, making it easier to locate distressed callers through the foliage.
Read the full Solution Showcase here.
