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Remote Management Application Notes
Remote Management Application Notes
Remote Management Application Notes
IX | IXG Series Hardware Compatible with Remote Management
Remote Management is a feature available through AiphoneCloud. To use Remote Management, 1 IXGW-(T)GW is required. Sites using Remote Management support a single IXGW-(T)GW, while sites using IXG Support Tool can use up to 99. This chart shows which stations can be programmed with AiphoneCloud, and which ones requires IX… Read More
Features Supported by Remote Management
Remote Management is a feature available through AiphoneCloud. To use Remote Management, 1 IXGW-(T)GW is required. Sites using Remote Management support a single IXGW-(T)GW, while sites using IXG Support Tool can use up to 99. This chart shows which stations can be programmed with AiphoneCloud, and which ones requires IX… Read More
Getting Started with Remote Management
Remote Management is a service provided by AiphoneCloud. It allows users to program and manage an IX | IXG Series system from anywhere with an internet connection. Before getting started, a few things need to be taken care of. Once the preliminary work is done, navigate to https://aiphone.cloud. Log… Read More
IXG Portal Management Guide
This guide goes over creating an account in the IXG Portal, and other initial setup steps.
Configuring an IXGW-TGW for Remote Management on a Network without DHCP
This app note covers situations where a local DHCP server is not available during initial setup, which can prevent the IXGW-TGW from connecting to AiphoneCloud. IXG Series – IXGW-TGW and Remote Management without DHCPDownload… Read More
Inviting Property Managers to a Remote Management Site
Once an IX | IXG Series site has been configured in Remote Management, dealers are able to add end users as property managers. Property managers are able to perform functions such as moving tenants in and out or registering mobile apps. Assigning property managers frees up dealers to focus on… Read More
Adding a Third-Party Camera’s Stream Profile Token
In order to add a camera to an IX | IXG Series system programmed in Remote Management, the camera’s Stream Profile Token will need to be manually entered into Remote Management. The camera’s token may be listed in the device’s support or instruction manual. It may also be available on… Read More
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