Superior Solutions, Service, and Support

Industry Pioneers  

Aiphone has been pioneering in the security communications industry since 1948. Celebrating over 70 years as a trustworthy partner—with over 50 in North America, we’re far from a start-up. We’re proud to be the most respected and reliable brand of security communication systems worldwide.   

 

Why do we have a reputation for being the most respected and reliable brand? We consistently deliver enhanced technologies, outstanding service, and expert support to our customers. Below are just some of the many reasons our customers continue choosing Aiphone.

 

Superior Solutions are Powerful and Flexible

Known for design simplicity, technical excellence, and backed by award-winning teams, our highly configurable systems provide a wide range of security applications.

 

Customized and Scalable Systems: We can tailor systems to even the most unique demands, small or large. Having the ability to start small and grow later is a built-in feature of our IP systems. From simple single-building configurations to comprehensive campus-wide systems, we are excited to customize solutions for your customers’ specific requests.

 

Always Evolving
We take feedback and apply it to our forward-thinking strategies. We guarantee every system is the result of painstaking attention to detail, offering the finest quality and technology you can trust.

 

Award-Winning Teams and Integral Processes
Our award-winning teams and processes ensure our organization is a reliable business partner with integrity. We are dedicated to offering only the highest quality in everything we do.

 

ISO 9001:2015 Certified Since 2000
The International Standards Organization (ISO) 9001:2015 certification is a globallyrecognized mark of quality in product design and development, production, inspection, and testing.

 

Prestigious Deming Prize AwardWinner
The Union of Japanese Scientists and Engineers awards the exclusive Deming Prize to a handful of companies who wow them with total quality management. Aiphone is proud to be a rare, twotime winner of the prestigious Deming Prize for quality management and manufacturing processes.

 

Culture Centric
We recognize the importance each of us contributes to achieving the same goals. Working cohesively together in our individual roles to ensure our customers get the service they expect is what we strive to accomplish.

 

Superior Support
Offering free resources gives our dealers the advantage of serving their customers better. By continuing to enhance our online presence and making our rich tools easily accessible, we ensure you get superior support every time.

 

QuikSpec™ Online System Design Tool
Our free QuikSpec™ design tool guarantees your specification will be pinpoint accurate. It is fast, easy to use, and available 24/7/365. Providing a complete equipment list in seconds, QuikSpec™ makes exporting for submittals a breeze. No matter the system size! 

 

QuikTech™ Knowledge Base
Designed for installers, our QuikTech™ knowledge base is highly searchable, well organized, and includes answers to the questions we hear the most. Articles cover both current and legacy systems, which are available online to quickly resolve on-site challenges while reducing installation times.

 

Valuable Resources
All product literature is free and readily available on our website, even for discontinued systems. Ranging from brochures to spec sheets, getting the information you need is at your fingertips. We have produced a variety of videos too! From introductory videos that feature system benefits to how-to videos for installation and programming guidance, we have content to help make system selection and set-up a snap.

 

Aiphone continues to strive for excellence in all aspects of our business. By listening to valuable feedback and implementing improvements, our customers’ needs remain a top priority. We proudly guarantee a premium experience and consistent reliability every time. 



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