Solution Showcase: Adding Security and Communication to Hospital Admittance Areas or Stations
THE SCENARIO:
A large hospital had a total of four admittance areas to receive patients and visitors. Due to heightened COVID-19 concerns, this large hospital installed glass germ barriers to better protect their patients, staff, and visitors.
Each of the four areas were isolated with outward‑facing dividers to further partition and shield patients from their neighbors. Since the hospital was always busy, the admittance areas were often intense and loud. Staff members were unable to hear patients and patients were unable to hear staff.
THE SOLUTION:
Hospital personnel selected a quality security window intercom for each of the four partitions. The unique acoustic tube system was mounted directly to the patient’s side of the glass with two‑sided tape. Since holes were not cut into the glass, the intercom installation did not affect the integrity of the germ barrier or impair the ability for patients and staff to see each other.
Staff would speak into the station’s gooseneck microphone. The acoustic tube used the germ barrier to clearly reflect their words, making it easy for the patient to hear them.
