NWP_Query Object ( [query] => Array ( [post_type] => kb [post__not_in] => Array ( [0] => 36798 ) [tax_query] => Array ( [0] => Array ( [taxonomy] => kbtopic [field] => slug [terms] => is-series ) ) [posts_per_page] => 4 [orderby] => rand ) [query_vars] => Array ( [post_type] => kb [post__not_in] => Array ( [0] => 36798 ) [tax_query] => Array ( [0] => Array ( [taxonomy] => kbtopic [field] => slug [terms] => is-series ) ) [posts_per_page] => 4 [orderby] => meta_value_num menu_order [error] => [m] => [p] => 0 [post_parent] => [subpost] => [subpost_id] => [attachment] => [attachment_id] => 0 [name] => [pagename] => [page_id] => 0 [second] => [minute] => [hour] => [day] => 0 [monthnum] => 0 [year] => 0 [w] => 0 [category_name] => [tag] => [cat] => [tag_id] => [author] => [author_name] => [feed] => [tb] => [paged] => 0 [meta_key] => [meta_value] => [preview] => [s] => [sentence] => [title] => [fields] => all [menu_order] => [embed] => [category__in] => Array ( ) [category__not_in] => Array ( ) [category__and] => Array ( ) [post__in] => Array ( ) [post_name__in] => Array ( ) [tag__in] => Array ( ) [tag__not_in] => Array ( ) [tag__and] => Array ( ) [tag_slug__in] => Array ( ) [tag_slug__and] => Array ( ) [post_parent__in] => Array ( ) [post_parent__not_in] => Array ( ) [author__in] => Array ( ) [author__not_in] => Array ( ) [search_columns] => Array ( ) [meta_query] => Array ( [relation] => OR [0] => Array ( [key] => mkb_tax_order_5725 [compare] => EXISTS ) [1] => Array ( [key] => mkb_tax_order_5725 [compare] => NOT EXISTS ) ) [order] => ASC [ignore_sticky_posts] => [suppress_filters] => [cache_results] => 1 [update_post_term_cache] => 1 [update_menu_item_cache] => [lazy_load_term_meta] => 1 [update_post_meta_cache] => 1 [nopaging] => [comments_per_page] => 50 [no_found_rows] => [taxonomy] => kbtopic [term] => is-series ) [tax_query] => WP_Tax_Query Object ( [queries] => Array ( [0] => Array ( [taxonomy] => kbtopic [terms] => Array ( [0] => is-series ) [field] => slug [operator] => IN [include_children] => 1 ) ) [relation] => AND [table_aliases:protected] => Array ( [0] => wp_term_relationships ) [queried_terms] => Array ( [kbtopic] => Array ( [terms] => Array ( [0] => is-series ) [field] => slug ) ) [primary_table] => wp_posts [primary_id_column] => ID ) [meta_query] => WP_Meta_Query Object ( [queries] => Array ( [0] => Array ( [key] => mkb_tax_order_5725 [compare] => EXISTS ) [1] => Array ( [key] => mkb_tax_order_5725 [compare] => NOT EXISTS ) [relation] => OR ) [relation] => OR [meta_table] => wp_postmeta [meta_id_column] => post_id [primary_table] => wp_posts [primary_id_column] => ID [table_aliases:protected] => Array ( [0] => wp_postmeta [1] => mt1 ) [clauses:protected] => Array ( [wp_postmeta] => Array ( [key] => mkb_tax_order_5725 [compare] => EXISTS [compare_key] => = [alias] => wp_postmeta [cast] => CHAR ) [mt1] => Array ( [key] => mkb_tax_order_5725 [compare] => NOT EXISTS [compare_key] => = [alias] => mt1 [cast] => CHAR ) ) [has_or_relation:protected] => 1 ) [date_query] => [queried_object] => WP_Term Object ( [term_id] => 5725 [name] => IS Series [slug] => is-series [term_group] => 0 [term_taxonomy_id] => 5725 [taxonomy] => kbtopic [description] => [parent] => 0 [count] => 40 [filter] => raw [term_order] => 13 ) [queried_object_id] => 5725 [request] => SELECT SQL_CALC_FOUND_ROWS wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_postmeta ON ( wp_posts.ID = wp_postmeta.post_id ) LEFT JOIN wp_postmeta AS mt1 ON ( wp_posts.ID = mt1.post_id AND mt1.meta_key = 'mkb_tax_order_5725' ) WHERE 1=1 AND wp_posts.ID NOT IN (36798) AND ( wp_term_relationships.term_taxonomy_id IN (5725,5726,5727,5728,5729,5730,5758) ) AND ( wp_postmeta.meta_key = 'mkb_tax_order_5725' OR mt1.post_id IS NULL ) AND ((wp_posts.post_type = 'kb' AND (wp_posts.post_status = 'publish' OR wp_posts.post_status = 'acf-disabled'))) GROUP BY wp_posts.ID ORDER BY wp_postmeta.meta_value+0 ASC, wp_posts.menu_order ASC LIMIT 0, 4 [posts] => Array ( [0] => WP_Post Object ( [ID] => 36919 [post_author] => 18 [post_date] => 2021-08-10 21:05:06 [post_date_gmt] => 2021-08-11 04:05:06 [post_content] =>
https://www.youtube.com/watch?v=MQChnxX3cWY
[post_title] => How-to Video: IS Series Hardwired Video 12 – Registering a Sound Sequence [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => how-to-video-is-series-hardwired-video-12-registering-a-sound-sequence [to_ping] => [pinged] => [post_modified] => 2025-10-14 11:52:37 [post_modified_gmt] => 2025-10-14 18:52:37 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/how-to-video-is-series-hardwired-video-12-registering-a-sound-sequence/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [1] => WP_Post Object ( [ID] => 36807 [post_author] => 18 [post_date] => 2021-05-05 14:34:42 [post_date_gmt] => 2021-05-05 21:34:42 [post_content] =>

Summary

"Capacity is full" error message when IS-SOFT receives an incoming call or attempts to manually call a video door station.

Solution

When an IS-IP Series door station calls into IS-SOFT, and the directory of recorded video and audio is beyond the limits of the max recording space, this error will occur.
Option 1
Change the directory where the recorded video and audio is saved.
Option 2
Increase the Max Recording Space. [post_title] => IS-SOFT "Capacity is full" Error [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => is-soft-capacity-is-full-error [to_ping] => [pinged] => [post_modified] => 2025-10-02 14:04:45 [post_modified_gmt] => 2025-10-02 21:04:45 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/is-soft-capacity-is-full-error/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [2] => WP_Post Object ( [ID] => 36914 [post_author] => 18 [post_date] => 2021-08-10 20:56:33 [post_date_gmt] => 2021-08-11 03:56:33 [post_content] =>
https://www.youtube.com/watch?v=3jOFi0_kc7k
[post_title] => How-to Video: IS Series Hardwired Video 7 – Registering Stations [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => how-to-video-is-series-hardwired-video-7-registering-stations [to_ping] => [pinged] => [post_modified] => 2025-10-14 12:00:18 [post_modified_gmt] => 2025-10-14 19:00:18 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/how-to-video-is-series-hardwired-video-7-registering-stations/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [3] => WP_Post Object ( [ID] => 36915 [post_author] => 18 [post_date] => 2021-08-10 20:59:49 [post_date_gmt] => 2021-08-11 03:59:49 [post_content] =>
https://www.youtube.com/watch?v=gCM4eUZBqFI
[post_title] => How-to Video: IS Series Hardwired Video 8 – Advanced Station Settings [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => how-to-video-is-series-hardwired-video-8-advanced-station-settings [to_ping] => [pinged] => [post_modified] => 2025-10-14 12:01:18 [post_modified_gmt] => 2025-10-14 19:01:18 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/how-to-video-is-series-hardwired-video-8-advanced-station-settings/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) ) [post_count] => 4 [current_post] => -1 [before_loop] => 1 [in_the_loop] => [post] => WP_Post Object ( [ID] => 36919 [post_author] => 18 [post_date] => 2021-08-10 21:05:06 [post_date_gmt] => 2021-08-11 04:05:06 [post_content] =>
https://www.youtube.com/watch?v=MQChnxX3cWY
[post_title] => How-to Video: IS Series Hardwired Video 12 – Registering a Sound Sequence [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => how-to-video-is-series-hardwired-video-12-registering-a-sound-sequence [to_ping] => [pinged] => [post_modified] => 2025-10-14 11:52:37 [post_modified_gmt] => 2025-10-14 18:52:37 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/how-to-video-is-series-hardwired-video-12-registering-a-sound-sequence/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [comment_count] => 0 [current_comment] => -1 [found_posts] => 39 [max_num_pages] => 10 [max_num_comment_pages] => 0 [is_single] => [is_preview] => [is_page] => [is_archive] => 1 [is_date] => [is_year] => [is_month] => [is_day] => [is_time] => [is_author] => [is_category] => [is_tag] => [is_tax] => 1 [is_search] => [is_feed] => [is_comment_feed] => [is_trackback] => [is_home] => [is_privacy_policy] => [is_404] => [is_embed] => [is_paged] => [is_admin] => [is_attachment] => [is_singular] => [is_robots] => [is_favicon] => [is_posts_page] => [is_post_type_archive] => 1 [query_vars_hash:WP_Query:private] => a9a46bd48e4764993fdc1aee9adc9738 [query_vars_changed:WP_Query:private] => 1 [thumbnails_cached] => [allow_query_attachment_by_filename:protected] => [stopwords:WP_Query:private] => [compat_fields:WP_Query:private] => Array ( [0] => query_vars_hash [1] => query_vars_changed ) [compat_methods:WP_Query:private] => Array ( [0] => init_query_flags [1] => parse_tax_query ) [query_cache_key:WP_Query:private] => wp_query:ba6504f114b22f2f4c6fff114f2e4315 )
Technical Knowledge Base
IS Series

IS-IPC Telephone Settings

Summary

An explanation on telephone settings with the IS Series used with an IS-IPC.

 

Solution

The following settings can be made for communicating with a telephone. Use this function with the default setting: however, some features may not operate correctly depending on the exchange, PBX, etc. In that case, you may need to change the corresponding setting below.

 

 

  • Telephone connection – set whether or not to communicate with a telephone.
  • Called telephone number – enter up to three 1 – 30-digit telephone numbers. You may use “,” when a pause is required, for example, dialing an extension after the initial telephone number.
  • Call change time – set the time for changing call to the next telephone number when the call is not answered from the current number.
  • Telephone pass code – set the code used for door release operation/chime input operation.
  • Dial pause duration – set the duration between the outgoing call number and telephone number.
  • DTMF duration – set the dial tone sending time.
  • Waiting time for ring-back-tone – set the waiting time for ring-back-tone.
  • Telephone pass code input time – set the time-out period of inputting the telephone pass code for one digit.
  • Dial-tone detecting time – set the dial-tone detecting time.
  • Sound detection waiting time – set the waiting time for sound detection.
  • Sound detection time – set the sound detecting time.
  • Call detection time – set the call detecting time.
Detection Settings

Detecting settings are used for detecting the outgoing call. Below is a brief description of each setting.

  • Dial-tone detection – set to ON to detect a dial-tone and send the outgoing call number. Set to OFF to confirm the connection of an exchange and then send the outgoing call number.
  • Outgoing call tone detection priority – give priority to either exchange signals or sound detection as the method for detecting an outgoing call tone.
  • Busy tone detection – set detection to ON/OFF if a busy-tone received from the exchange will end communication.
  • Dial tone detection – set detection to ON/OFF if a dial-tone received from the exchange will end communication.
  • CPC signal detection – set detection to ON/OFF if a CPC signal from the exchange will end communication. Indicates that the “calling party” has hung up. Make sure to set the “CPC signal detection time” when set to ON.
  • Reverse polarity detection – set detection to ON/OFF depending on the polarity of your telephone line. Toggling this may be a troubleshooting method if you are unsure of the line polarity.
Related Posts
How-to Video: IS Series Hardwired Video 12 – Registering a Sound Sequence
IS Series, Videos
IS-SOFT “Capacity is full” Error
Common Issues, IS Series
How-to Video: IS Series Hardwired Video 7 – Registering Stations
IS Series, Videos
How-to Video: IS Series Hardwired Video 8 – Advanced Station Settings
IS Series, Videos

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