Summary
The icon used to call a sub master stations or monitor a door station is grayed out and cannot be touch activated. This is due to the JP-4MED having restricted access to door stations and sub master stations.
Solution
The JP-4MED must be initialized to the system reset factory defaults. To initialize the JP-4MED follow the steps below:
- If the screen is off, press the [HOME] button, or touch the screen to turn it on.
- Press and hold the [HOME] button, then touch SETTINGS → INSTALL.
If the [HOME] button is released before this step has
been performed, the display returns to HOME window. - Touch ENTER to continue to the settings.
- Touch INITIALIZE.