Every year, new technologies enter the physical security market competing for attention. For many, the challenge isn’t staying current, but knowing which changes are worth acting on. Here is what our team is seeing in the field and what it means for your business in 2026: 

Business Value is Driving Security Investment 

Moving into 2026, organizations are applying a higher standard to their security investments. New technology earns consideration, but it only earns budget when it makes operations more efficient and delivers a measurable return. 

“People are taking a really hard look at what services they are paying for and trying to figure out what is actually adding value to their business and what is not,” said Ben Jobrack, Product Department Manager at Aiphone.  

Cloud transformed the industry, and AI is on a similar path. But not every organization needs to be on the leading edge of that curve. Some will find value in AI-powered tools today and some may find they don’t need it at all. The decision should be made on your organization’s terms, not on the pace of industry buzz.  

For security integrators, this means customers are arriving at conversations more informed and with higher expectations. Businesses that stand out in this environment are the ones that deeply care about customer problems and offer strong product knowledge to design a security system that demonstrates results. 

Versatility in Cloud and On-Prem Deployments

Cloud adoption in access control will continue to grow, driven largely by businesses that prefer managing systems without maintaining on-site servers. However, cloud-based deployment is not the right fit for every organization. 

The decision comes down to regulatory requirements, long-term cost structure, and how much control an organization needs over its own data. What matters most is having the flexibility to choose without becoming locked into a single path: organizations that can move between deployment models without replacing hardware are the ones best positioned for future adaptation. 

Hardware Reliability Matters 

The most powerful software is only as good as the hardware it depends on. A device that breaks down or loses vendor support within a few years undermines the entire system it anchors, regardless of how capable the software above it is. 

Even though the basic functions of hardware have become less of a differentiator, what separates reliable hardware from the rest is build quality, manufacturer support, and longevity. For institutions making long-term investments, supply chain and procurement compliance, including requirements like NDAA Section 889 and TAA, has become part of that equation and carries real weight because it reduces risk, avoids procurement dead ends, and helps ensure the devices can be deployed and supported at scale.  

When organizations can standardize systems on trusted, durable hardware, the data stream stays consistent, which is what ultimately makes analytics and reporting more actionable and valuable over time. 

Shifts in Security Function and the Change in IT Roles 

The physical security industry has spent decades building solutions for highly trained specialists and installers. What has changed is the recognition that the security guard, the IT manager, and the HR administrator are critical aspects of the system as well. The system behind these professionals should make their job easier, not add another layer of complexity to navigate.

“They shouldn’t need to be an access control software expert to be a security professional,” said Jobrack. “Their expertise is in securing the property.” When a system is set up with that in mind, security and convenience are no longer a trade-off but a reinforcement of each other. 

Usability Drives Access Control Modernization 

The most common reasons for access control upgrades in 2026 are credential security, user experience, and compliance requirements. Many organizations are still running proximity card systems that have been in place for decades and can become difficult to manage with age. Tenants and end users expect the convenience of a mobile app or digital pass, not another card to keep track of. 

Most importantly, a system that is hard to manage is also a system that is more likely to be misconfigured, overlooked, or worked around. Routine tasks like adding a credential, setting a schedule, or pulling an access report should not require a service call.  

We’re trying to make it easy for even someone with one day of experience to be able to come in and figure it out, or by watching a few YouTube videos, be able to navigate the dashboard and feel like a pro.

Brian Tate

Product Manager, Access Control

Balancing Unified Security and Long-Term Investment 

The move toward unified security is a goal most businesses share. How they build toward it will determine the level of flexibility they retain as their needs evolve. 

Security as a Service and proprietary ecosystems are popular choices for many organizations: they offer simplified management, bundled support, and a single vendor relationship. The tradeoff is that they can limit flexibility over time, and the cost of switching becomes a reason to stay, even when the system is no longer the right fit.  

On the other hand, open integration standards like SIP, ONVIF, and OSDP offer a different path. They give organizations the freedom to evaluate and replace components independently without disrupting the rest of their infrastructure. For example, if a better access control solution becomes available, it can be adopted without the need to start over. Organizations that build on open standards today are the ones with the most options tomorrow. 

Prioritizing the Intercom 

People use the intercom more than any other part of the security system. It handles countless visitor requests and serves as the first line of defense. Yet it is consistently one of the last decisions made in a security project. “The intercom can’t be the last thing you look at, because it will be the first complaint you get,” said Sean Peterson, Director of Product and Marketing at Aiphone. 

That complaint is usually the same: a customer now needs to add mobile access, expand coverage to more locations, or integrate local cameras, and the intercom system they chose doesn’t support it. Intercoms are increasingly being offered by manufacturers outside the traditional security communication space. It’s worth asking whether the vendor you choose has the dedicated focus and long-term commitment that a complete communication solution requires. 

While the cost of intercoms is typically a small fraction of total project budget, the difference in reliability, integration capability, and long-term expandability is substantial. “A little more upfront investment is going to give you the flexibility you need later,” said Jobrack.

It’s worth it to buy a better intercom upfront, one that gives you more features, the expandability you need, and the reliability to stay relevant five years from now.

Ben Jobrack

Product Department Manager at Aiphone

Looking Ahead 

Physical security trends in 2026 are about making decisions that endure over time. The integrators and partners who stand out are the ones helping customers think ahead rather than react, asking the right questions early when there is still room to build the right foundation. 

At the end of the day, security is about being prepared for the unexpected. An infrastructure built on reliable hardware, flexible deployment options, and open integration standards make that possible.