NWP_Query Object ( [query] => Array ( [post_type] => kb [post__not_in] => Array ( [0] => 37218 ) [tax_query] => Array ( [0] => Array ( [taxonomy] => kbtopic [field] => slug [terms] => kb-series ) ) [posts_per_page] => 4 [orderby] => rand ) [query_vars] => Array ( [post_type] => kb [post__not_in] => Array ( [0] => 37218 ) [tax_query] => Array ( [0] => Array ( [taxonomy] => kbtopic [field] => slug [terms] => kb-series ) ) [posts_per_page] => 4 [orderby] => meta_value_num menu_order [error] => [m] => [p] => 0 [post_parent] => [subpost] => [subpost_id] => [attachment] => [attachment_id] => 0 [name] => [pagename] => [page_id] => 0 [second] => [minute] => [hour] => [day] => 0 [monthnum] => 0 [year] => 0 [w] => 0 [category_name] => [tag] => [cat] => [tag_id] => [author] => [author_name] => [feed] => [tb] => [paged] => 0 [meta_key] => [meta_value] => [preview] => [s] => [sentence] => [title] => [fields] => [menu_order] => [embed] => [category__in] => Array ( ) [category__not_in] => Array ( ) [category__and] => Array ( ) [post__in] => Array ( ) [post_name__in] => Array ( ) [tag__in] => Array ( ) [tag__not_in] => Array ( ) [tag__and] => Array ( ) [tag_slug__in] => Array ( ) [tag_slug__and] => Array ( ) [post_parent__in] => Array ( ) [post_parent__not_in] => Array ( ) [author__in] => Array ( ) [author__not_in] => Array ( ) [search_columns] => Array ( ) [meta_query] => Array ( [relation] => OR [0] => Array ( [key] => mkb_tax_order_5759 [compare] => EXISTS ) [1] => Array ( [key] => mkb_tax_order_5759 [compare] => NOT EXISTS ) ) [order] => ASC [ignore_sticky_posts] => [suppress_filters] => [cache_results] => 1 [update_post_term_cache] => 1 [update_menu_item_cache] => [lazy_load_term_meta] => 1 [update_post_meta_cache] => 1 [nopaging] => [comments_per_page] => 50 [no_found_rows] => [taxonomy] => kbtopic [term] => kb-series ) [tax_query] => WP_Tax_Query Object ( [queries] => Array ( [0] => Array ( [taxonomy] => kbtopic [terms] => Array ( [0] => kb-series ) [field] => slug [operator] => IN [include_children] => 1 ) ) [relation] => AND [table_aliases:protected] => Array ( [0] => wp_term_relationships ) [queried_terms] => Array ( [kbtopic] => Array ( [terms] => Array ( [0] => kb-series ) [field] => slug ) ) [primary_table] => wp_posts [primary_id_column] => ID ) [meta_query] => WP_Meta_Query Object ( [queries] => Array ( [0] => Array ( [key] => mkb_tax_order_5759 [compare] => EXISTS ) [1] => Array ( [key] => mkb_tax_order_5759 [compare] => NOT EXISTS ) [relation] => OR ) [relation] => OR [meta_table] => wp_postmeta [meta_id_column] => post_id [primary_table] => wp_posts [primary_id_column] => ID [table_aliases:protected] => Array ( [0] => wp_postmeta [1] => mt1 ) [clauses:protected] => Array ( [wp_postmeta] => Array ( [key] => mkb_tax_order_5759 [compare] => EXISTS [compare_key] => = [alias] => wp_postmeta [cast] => CHAR ) [mt1] => Array ( [key] => mkb_tax_order_5759 [compare] => NOT EXISTS [compare_key] => = [alias] => mt1 [cast] => CHAR ) ) [has_or_relation:protected] => 1 ) [date_query] => [queried_object] => WP_Term Object ( [term_id] => 5759 [name] => KB Series [slug] => kb-series [term_group] => 0 [term_taxonomy_id] => 5759 [taxonomy] => kbtopic [description] => [parent] => 0 [count] => 26 [filter] => raw [term_order] => 16 ) [queried_object_id] => 5759 [request] => SELECT SQL_CALC_FOUND_ROWS wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_postmeta ON ( wp_posts.ID = wp_postmeta.post_id ) LEFT JOIN wp_postmeta AS mt1 ON ( wp_posts.ID = mt1.post_id AND mt1.meta_key = 'mkb_tax_order_5759' ) WHERE 1=1 AND wp_posts.ID NOT IN (37218) AND ( wp_term_relationships.term_taxonomy_id IN (5759,5760,5794,5795,5796) ) AND ( wp_postmeta.meta_key = 'mkb_tax_order_5759' OR mt1.post_id IS NULL ) AND ((wp_posts.post_type = 'kb' AND (wp_posts.post_status = 'publish' OR wp_posts.post_status = 'acf-disabled'))) GROUP BY wp_posts.ID ORDER BY wp_postmeta.meta_value+0 ASC, wp_posts.menu_order ASC LIMIT 0, 4 [posts] => Array ( [0] => WP_Post Object ( [ID] => 37387 [post_author] => 18 [post_date] => 2021-11-19 18:47:39 [post_date_gmt] => 2021-11-20 02:47:39 [post_content] =>

Line Drawing

Specifications

Power Source

Supplied from Central exchange unit or Master Station

Communication

Open voice hands-free communication

Wiring

Door Station to Central Exchange Unit: Cat-5e or 2-conductor, PE insulation, Aiphone wire #871802 when not using Central exchange unit

Wiring Distance

980'(18 AWG with AX Series) 1,180'(18' AWG) 500'(22 AWG)

Mounting

Flush mount or surface mount with SBX-2G/A

Electrical Box

2-gang box

Operating Temperature

14°~140° F (-10° ~ 60° C)

Dimensions

4-9⁄16" W x 4-1⁄2" H x 1-3⁄16" D

Weight

Approx. 0.45lbs (205g)

Additional Features

Can be used with AX Series, IE-8 Series, KB Series or TD-H Series [post_title] => IE-JA Technical Specifications [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => ie-ja-technical-specifications [to_ping] => [pinged] => [post_modified] => 2025-03-13 10:26:19 [post_modified_gmt] => 2025-03-13 17:26:19 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/ie-ja-technical-specifications/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [1] => WP_Post Object ( [ID] => 37665 [post_author] => 18 [post_date] => 2023-04-19 17:32:25 [post_date_gmt] => 2023-04-20 00:32:25 [post_content] => [post_title] => External Signaling JO, JK, JF, JP, KB, IE [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => external-signaling-jo-jk-jf-jp-kb-ie [to_ping] => [pinged] => [post_modified] => 2025-03-13 10:25:30 [post_modified_gmt] => 2025-03-13 17:25:30 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/external-signaling-jo-jk-jf-jp-kb-ie/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [2] => WP_Post Object ( [ID] => 37510 [post_author] => 18 [post_date] => 2021-12-07 18:42:38 [post_date_gmt] => 2021-12-08 02:42:38 [post_content] =>

Line Drawing

 

Specifications

Features

  • Normally open (N/O) contact with a high current rating for door strikes
  • Normally closed (N/C) contact with high current for magnetic locks
  • Use with any 18-24V system that requires door release

Power Source

Supplied by Master Station or CEU

Contact Rating

250V AC, 8A 30V DC, 5A

Compatible Stations

Form C Door Release Relay for AX Series, JF Series, JK Series, JO Series, JP Series, or KB Series

Mounting

Surface mount directly to the wall

Dimensions

1-7/16" H x 13/16" W x 7/16" D (with wires extending approx. 7-1/2") [post_title] => RY-1824L Technical Specifications [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => ry-1824l-technical-specifications [to_ping] => [pinged] => [post_modified] => 2025-04-10 11:09:53 [post_modified_gmt] => 2025-04-10 18:09:53 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/ry-1824l-technical-specifications/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [3] => WP_Post Object ( [ID] => 37508 [post_author] => 18 [post_date] => 2021-12-07 18:24:46 [post_date_gmt] => 2021-12-08 02:24:46 [post_content] =>

Line Drawing

 

Specifications

Features

  • Allows an external device to be triggered when the intercom is called
  • External device will be activated when the door station calls in

Power Source

12-24V DC, 12-16V AC - supplied by Master Station

Contact Rating

125V AC, 1.0A 30V DC, 1.0A

Compatible Stations

External Signaling Relay for AX Series, DB Series, JF Series, JK Series, JO Series, JP Series, or KB Series

Mounting

Surface mount directly to the wall

Dimensions

4-1/8"H x 2-7/16"W x 1-5/8"D [post_title] => RY-ES Technical Specifications [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => ry-es-technical-specifications [to_ping] => [pinged] => [post_modified] => 2025-04-10 11:09:01 [post_modified_gmt] => 2025-04-10 18:09:01 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/ry-es-technical-specifications/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) ) [post_count] => 4 [current_post] => -1 [before_loop] => 1 [in_the_loop] => [post] => WP_Post Object ( [ID] => 37387 [post_author] => 18 [post_date] => 2021-11-19 18:47:39 [post_date_gmt] => 2021-11-20 02:47:39 [post_content] =>

Line Drawing

Specifications

Power Source

Supplied from Central exchange unit or Master Station

Communication

Open voice hands-free communication

Wiring

Door Station to Central Exchange Unit: Cat-5e or 2-conductor, PE insulation, Aiphone wire #871802 when not using Central exchange unit

Wiring Distance

980'(18 AWG with AX Series) 1,180'(18' AWG) 500'(22 AWG)

Mounting

Flush mount or surface mount with SBX-2G/A

Electrical Box

2-gang box

Operating Temperature

14°~140° F (-10° ~ 60° C)

Dimensions

4-9⁄16" W x 4-1⁄2" H x 1-3⁄16" D

Weight

Approx. 0.45lbs (205g)

Additional Features

Can be used with AX Series, IE-8 Series, KB Series or TD-H Series [post_title] => IE-JA Technical Specifications [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => ie-ja-technical-specifications [to_ping] => [pinged] => [post_modified] => 2025-03-13 10:26:19 [post_modified_gmt] => 2025-03-13 17:26:19 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/ie-ja-technical-specifications/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [comment_count] => 0 [current_comment] => -1 [found_posts] => 25 [max_num_pages] => 7 [max_num_comment_pages] => 0 [is_single] => [is_preview] => [is_page] => [is_archive] => 1 [is_date] => [is_year] => [is_month] => [is_day] => [is_time] => [is_author] => [is_category] => [is_tag] => [is_tax] => 1 [is_search] => [is_feed] => [is_comment_feed] => [is_trackback] => [is_home] => [is_privacy_policy] => [is_404] => [is_embed] => [is_paged] => [is_admin] => [is_attachment] => [is_singular] => [is_robots] => [is_favicon] => [is_posts_page] => [is_post_type_archive] => 1 [query_vars_hash:WP_Query:private] => ed7179c94ed4238071762e7928594e04 [query_vars_changed:WP_Query:private] => 1 [thumbnails_cached] => [allow_query_attachment_by_filename:protected] => [stopwords:WP_Query:private] => [compat_fields:WP_Query:private] => Array ( [0] => query_vars_hash [1] => query_vars_changed ) [compat_methods:WP_Query:private] => Array ( [0] => init_query_flags [1] => parse_tax_query ) )

No Audio Through Handset While Using KB-3MRD/HRD

Summary

No Audio through the handset due to improperly plugged-in connectors.

 

Solution

Make sure that all multi-pin connectors are plugged in securely and all the way. If the bottom connector is not fully plugged in, for example, audio will work through the base but not through the handset.

If connectors were unseated and needed to be plugged in fully, please turn the power switch off and on again to reinitialize the unit.

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