RAX/RCX Trouble Shooting

1. Station is "dead" or malfunctioning.

Swap unit with a station that is known to work. If the problem follows that station, send the unit in for repair. If the problem stays in the location, swap the subscriber card associated with that station with a subscriber card that is known to work. If problem follows the subscriber card, send in that card for repair. If the problem stays within location, the problem is in the wiring.

Refer to RAX Instructions, RCX Instructions

2. Feedback while paging.

Overhead speakers are located too close to the master initiating the page. Turn down the amplifier until feedback goes away or move the speaker (The RA-A & RA-B have omni-directional microphones that are more susceptible to this type of problem. Using the RA-A in the handset mode or switching to an RA-D may reduce the problem).

3. System with the PG-C series amplifier, music and paging are fine but there is no paging pre-tone at all.

The #6 dip switch on the PG-C series amplifier must be "on" for any pre-tone to be heard. Refer to #4.

Refer to the PG-C Instructions.

4. Music and paging are fine but paging pre-tone is too loud or too quiet.

Pre-tone volume is adjusted separately from paging/music volume. If the system includes a PG-C amplifier, the pre-tone control is located with the Bass/Treble controls. If a system is using the MC-A/A, the pre-tone volume control is located on the bottom of the MC-A/A.

Refer to the MC-A/A Instructions.

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