MY/MK Video Series Trouble Shooting

1. MY/MK camera continues panning or tilting after the PanTilt button is released.

Power Supply or master monitor needs to be connected to an earth ground. Connect "G" terminal on PS-1820UL or SG terminal on MY-1CD monitor to ground.

2. Picture on monitor rolls.

Wire gauge is too thin, improper power supply, or power supply is too far away from monitor. Power supply must be within 16' of monitor.

3. Monitor fails to bring up the camera.

Not enough power at the monitor, power supply is too far away, or there are too many monitors on one power supply (three monitors maximum on one PS-1820UL).

4. Monitor comes on but picture has a "ghost" image or is distorted.

Are there extra conductors in the cable going out to the camera? Terminate extra pairs of wires by connecting a 120 ohm resistor on each end of each extra pair of wires, or double up on the wires to create a single wire out of each pair.

5. Camera calls in continuously without button being pushed at camera.

The voltage going out to the camera is too low. The voltage at the camera should be approximately 8V DC in standby, 6.5V DC when calling in, and 14V DC when in communication. If the voltage is below that, it will cause the door station to call in. Be sure that the power supply is the correct wattage and amperage, and is within 16 feet of the main monitor or adapter. Another possible cause is if the power supply is not grounded. Connect the GND terminal of the power supply to an earth ground.

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