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Aiphone Communication Systems

The final piece of the security puzzle™

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Technical Support

Aiphone's Technical Support department is available between the hours of 6:00 AM and 4:30 PM Pacific Time. Our technical staff can assist you in specifying a new system, answering wiring, installation, and compatibility questions, or troubleshooting existing systems. The technical staff can also provide you with custom wiring diagrams on some systems. To obtain a custom wiring diagram, e-mail or fax us your list of equipment and we should be able to provide you a diagram by the next business day.

Solution Options

  1. QuikSpec
  2. Product Information
  3. Terminology
  4. Compatibility
  5. Troubleshooting
  6. Contact Us
  7. Your Feedback

Buy Aiphone

Are you interested in purchasing Aiphone in your local area? Click here to find a location near you!

Customer Portal

The Customer Service web portal is for direct account customers* to access important product and account information 24/7! You will be able to look up:

Pricing, Product Availability, Order Status (open or shipped), Package Tracking, Invoice Inquiry, and Payment Inquiry. 

* If you are not already signed up, contact cs@aiphone.com and we will direct you to the Account Administrator for your company. If you are the person that will administer access to this site for your company, click here.

Aiphone Training

Visit aiphonetraining.com to find continuing education programs on-line. You can choose between sales and technical education.

Quik Links

QuikSpec Plus!

Aiphone is proud to offer an enhanced version of our classic QuikSpec program.  QuikSpec Plus provides you the opportunity to save your specs to your profile and even saves them in Excel, Word, and PDF formats.  Once exported to the format of your choice, you can add pricing to your specs and include them in your A&E specs.

Registration is FREE. Sign up today!

Chat with Us!

Use our new QuikChat feature to chat real time with a member of our technical support or customer service departments (Requires Pop-ups). This service is only available in the United States and Canada.